Frequent Ask Questions (FAQ)
1. Installation:
The CD version of this course does not require any installation, just insert the CD - , in most cases the main menu of DursulQuran will appear. (CD auto enable) In case no main menu appears then using Windows explorer at CD drive e.g. drive "D" click on DursulQuran.html to start. For better performance you may install the entire CD of part of this CD into your hard disk then the CD may be pass on to your friends and relatives.
2.Why does it take
too long to load a lesson?
This course uses Java applets. On the Microsoft Windows
platform, the Java support seems frequently become unstable. The result is
that an applet that loaded correctly before, no longer loads. This
course works reasonable good on even slow machine Pentium I 133 MHZ with 32 RAM
If you are having problem with loading images and sound (Java Applets) you need
to optimize your machine performance, please try the following
technique which divided into two part one deals with your Browser and second
deals with your operating systems or your machine itself.
Internet
Browser:
Note: the below steps only applies to Microsoft Internet Explorer,
however, if you are using other type of browser look for similar options in your browser:
Delete temporary Internet files:
In IE - Select Internet Options --> select General Tab --> (in Temporary internet file section) click Delete files button - follow rest of the instruction
While loading a lesson what you get is Grey box - no images or sound
Select Internet Options --> select General Tab --> (in Temporary internet file section) click Setting button --> select option button "Every visit to the page" - close your current internet session and restart.
Operating systems i.e. Windows 98
If your hard disk lacks space do the following:
(a) Clean your recycle bin
(b) Clean unwanted programs and files such as MP3 files etc.
(Note) you must have sufficient hard disk space to run your operating systems efficiently. ( at least 1 to 2 gigabyte of space in your main drive)If your machine seems to be slow - you must do the following:
Go to Start --> Programs --> Accessories --> Systems Tools --> Do the following in this order (1) Disk Clean (2) Scandisk (3) Disk Defragmenter
If you have performed all the above mentioned procedures and you still have problem
Use Memory or RAM, Cache optimization programs to free up memory and remove unnecessary start up programs from your machine - for this purpose Tweak-me, is a good shareware program- http://www.tweak-me.de (download free Tweak-me Gold)
also Norton Utilities http://www.symantec.com/consumer_products/home-ps.html
Finally if the problem still persist seriously consider freshly re-installing your operating system that involved the removal of the old windows- this method required several hours of work - after installing new windows, you have to re-configure your attach devices such as Modem, dial up connection, installation of drivers for display cards and other devices, you also have to re-install other working programs such as MS office- etc. - this method is recommended to experience user only.
Other Techniques:
If you have firewall installed in your machine - you must permit full access to as-sidq.org site
if there is no firewall - then Go to internet options/advanced/(browsing section) (1) Uncheck "display a notification about every script error" and (2) check "Disable script debugging.
This course has been tested in IE version 4, 5 and 6.
3. WINDOWS XP:
If you are having problem with installing Virtual Machine JAVA supports in
Windows xp, you may download the Sun Java TM Virtual Machine (JVM)
directly from Sun http://java.sun.com/getjava/download.html
Netscape, certain features may not work properly if you are using Netscape browser - I recommend you to use Microsoft explorer
4. I do no see any Java applets on my screen not even a gray boxes
Answer: If you are running this course online (via internet) check your firewall. permit this site to receive the Java applets: also see item 3 above windows xp
ABOUT THIS PROGRAM
The Java applets requires the images and sound clips to be loaded into browser. In normal circumstances your browser will take extra few seconds to load these files. After first access any subsequent access to this page will be even faster due to cache option in your browser. Make sure your cache is properly configured to the maximum capacity. This course is available online for review and consultation purpose only. If you are seriously following this course and would to like access the lessons quickly and without internet connection - now this course is available in CD-ROM Format. To order CD
Troubleshooting: some user will experience problem of loading images and sound, in such case close all windows and re-start your browser.
Without your valuable feedback and suggestion, the success of this course is not possible. so keep providing me with your suggestions. Those who are good in Qur'an reading can also check the instruction, scripts and its sound to make sure there are no errors.
POSSIBLE TECHNICAL PROBLEMS:
Please report any other problems:
Without your valuable feedback and suggestion, the success of this course is not possible. so keep providing me with your suggestions. Those who are good in Qur'an reading can also check the instruction, scripts and its sound to make sure there are no errors. The true success of this course is depends upon your valuable feedback, I am greatly concern about the loading of images and sound clips using applets.
I appreciate if you provide me with your valuable feedback, user of Netscape or Microsoft Internet explorer 5.5 may report to me if your course is working without any problem. - also if you have any good tips etc.